MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_NextPart_01D31599.05C25DC0" 此文檔為“單個文件網頁”,也稱為“Web 檔案”文件。如果您看到此消息,但是您的瀏覽器或編輯器不支持“Web 檔案”文件。請下載支持“Web 檔案”的瀏覽器,如 Windows? Internet Explorer?。 ------=_NextPart_01D31599.05C25DC0 Content-Location: file:///C:/491B2512/byicc_electronic_workflow_transfer.htm Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset="us-ascii" 博域通讯一体化呼= 483;中心平台产品BYICC2.0的工= ;作流(派工单流转/服务= 工单流转/电子工单流&#= 36716;)管理功能简介
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      1. 博域通讯一&= #20307;化呼叫中心平台产= 697;BYICC2.0的工作流<= /span>(派工单流转<= /span>/服务工单流&= #36716;/电子工单流&= #36716;)管理功能简&= #20171;

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        博= 2495;通讯一体化呼叫中ও= 5;系统产品BYICC2.0<= /span>内置了中心&= #24179;台、机构平台管理= 169;块,能够满足各级机= ;构的管理需求,构建&#= 22810;级运营管理体系。ß= 12;业务流程上,结合实= 际应用特点,做了更= 0026;科学实用的规划,ຓ= 9;用全闭环电子化工单&= #22788;理,从接单、派单 = 289;提供服务、完成工单= ;到回访反馈、最终评&#= 32423;,自动完成工单流ů= 16;,实时追踪工单进度= ,形成闭环管理。对= 0110;常规周期性服务,๢= 4;可进行工单预设,定&= #26102;自动派单,简化人= 037;操作,提高工作效率= ;。   

        此= 2806;,博域通讯一体化ࡲ= 8;叫中心系统产品BYICC2.0<= /span>在栏目设置&= #65292;功能设计上做了更= 026;人性化的细化处理。= ;工单动态实时更新、&#= 26410;处理工单持续提醒z= 89;一键点击多方通话等= 功能都为简化操作,= 8145;化用户体验。

        博= 2495;通讯一体化呼叫中ও= 5;系统产品BYICC2.0<= /span>的座席软件<= /span>(<= span style=3D'mso-bidi-font-size:10.5pt;line-height:150%;font-family:SimSun; mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-fareast-= font-family: SimSun;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin'>包括班长座&= #24109;软件)BYICCAge= nt2.0提供了工单&= #22788;理进度和退单查询A= 292;重新派单,销毁派单= ;,历史工单信息组合&#= 26465;件查询,导出到EXCEL {方便单位领&= #23548;查阅}<= span style=3D'mso-bidi-font-size:10.5pt;line-height:150%;font-family:SimSun; mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-fareast-= font-family: SimSun;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin'>,工单详细&= #20449;息浏览与打印等功!= 021;。

        博= 2495;通讯一体化呼叫中ও= 5;系统产品BYICC2.0<= /span>提供了业务&= #37096;门电子工单管理客= 143;端软件BYICCWfCl= ient2.0以及模板程&= #24207;源代码(<= span style=3D'mso-bidi-font-size:10.5pt;line-height:150%;font-family:SimSun; mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-fareast-= font-family: SimSun;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin'>开源)[可以直接投&= #20837;商业运行]<= span style=3D'mso-bidi-font-size:10.5pt;line-height:150%;font-family:SimSun; mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-fareast-= font-family: SimSun;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin'>。

        BYICCWfClient2.0采用全闭环电子化工= 单处理,从接单、派= 1333;、提供服务、完成ॣ= 7;单到回访反馈、最终&= #35780;级,自动完成工单= 969;转,实时追踪工单进= ;度,形成服务的闭环&#= 31649;理;提供了业务部ſ= 76;电子工单客户端软件= 登录帐户信息管理,= 0462;改登录密码,根据౿= 5;统服务器的时间对本&= #30005;脑进行校时,业务%= 096;门没有处理完成的工= ;单信息查询,工单流&#= 36716;信息处理如提交和Ű= 64;单等,历史工单信息= 组合条件查询,历史= 4037;单信息记录导出到EXCEL文件,工单&= #35814;细信息浏览与打印A= 292;待处理的工单信息自= ;动提醒等业务功能[<= span style=3D'mso-bidi-font-size:10.5pt;line-height:150%;font-family:SimSun; mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-fareast-= font-family: SimSun;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin'>可以直接投&= #20837;商业运行]<= span style=3D'mso-bidi-font-size:10.5pt;line-height:150%;font-family:SimSun; mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-fareast-= font-family: SimSun;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin'>,提供基于&= #25968;据库的二次开发接= 475;以及二次开发的模板= ;源代码。

        关= 0110;博域通讯一体化呼ࡤ= 3;中心平台产品BYICC2.0(= 也称为一体&= #21270;呼叫中心系统产品BYICC2.0)= 标准版本软&= #20214;的具体内容(<= span style=3D'mso-bidi-font-size:10.5pt;line-height:150%;font-family:SimSun; mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-fareast-= font-family: SimSun;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin'>如结构组成<= /span>, = 详细软件界&= #38754;, = 操作过程,<= span style=3D'mso-bidi-font-size:10.5pt;line-height:150%;font-family:SimSun; mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-fareast-= font-family: SimSun;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin'>软件二次开&= #21457;等)<= span style=3D'mso-bidi-font-size:10.5pt;line-height:150%;font-family:SimSun; mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-fareast-= font-family: SimSun;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin'>,请浏览以&= #19979;超级链接页面:

        http://www.swyxrj.com/BYICCuserbook.rar

         

        深= 2323;市博域信源通讯有༈= 0;公司

        电= 2288;  话:0755-8617= 2837,86064201

        网= 2288;  址:http://ww= w.boyucom.com/

        电= 2288;  邮:boyucom20= 06@163.com

        温= 9336;提示: = 经过众多企&= #19994;/<= span style=3D'mso-bidi-font-size:10.5pt;line-height:150%;font-family:SimSun; mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-fareast-= font-family: SimSun;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin'>政府机关呼&= #21483;中心系统成功案例'= 564;证的博域通讯一体化= ;呼叫中心平台产品BYICC2.0<= /span>已经成为中&= #22269;呼叫中心市场的领= 548;品牌。作为联络中心= ;行业知名企业,博域&#= 36890;讯系列一体化架构Ø= 28;叫中心系统平台产品= 将不同行业呼叫中心= 1995;统中的所有共性功೦= 1;产品化并经过规模商&= #29992;验证与持续创新完= 892;,即装即用,适用于= ;众多的企业/<= span style=3D'mso-bidi-font-size:10.5pt;line-height:150%;font-family:SimSun; mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-fareast-= font-family: SimSun;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin'>政府机关呼&= #21483;中心系统的行业应ī= 92;,同时满足特定客户= 的个性化/<= span style=3D'mso-bidi-font-size:10.5pt;line-height:150%;font-family:SimSun; mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-fareast-= font-family: SimSun;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin'>定制化/<= span style=3D'mso-bidi-font-size:10.5pt;line-height:150%;font-family:SimSun; mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-fareast-= font-family: SimSun;mso-fareast-theme-font:minor-fareast;mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin'>软件二次开&= #21457;需求并突破性地实= 616;了呼叫中心系统项目= ;软件(二次)开发的&#= 39640;度“平民化和大众ࡏ= 0;”。

         

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